ISO certification

aarts & co highly values the aftercare of a process. After evaluating with the client, we also discuss aftercare in order to continuously guarantee quality. 

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A deal is a deal. aarts & co guarantees each complaint is handled within 24 hours. Any technical issue will be resolved within 5 to 10 business days, consistent with ISO quality system 9001:2008. 


Warranty 

A complaint filed during the warranty period of course will be solved free of charge. aarts & co offers 10-12 years of warranty on workplaces. In case a complaint is made after the warranty has expired, we guarantee it will also be taking into consideration within 24 hours. 

To prevent complaints after the warranty period, we offer maintenance contracts. Once a year, we will perform a service inspection to check all delivered products on the proper operation of moving parts. Furthermore, the overall condition of products will be inspected on visible defects, damages etc. A detailed report will be written on every service inspection.